Frequently Asked Questions
Home
Benefits
Enroll/Cost
Opt-Out
Enhanced Products
Get Help
Video Library
Glossary
Help Center
Contact
Enrollment Information
Academic HealthPlans
PO Box 1605
Colleyville, TX 76034
help.ahpcare.com
1 (855) 856-2383
Toll Free
Benefits/Claims
Aetna Student Health
PO Box 981106
El Paso, TX 79998
1 (888) 834-4704
Customer Service
1 (800) 556-1555
24-Hour Informed Health Line
Aetna Dental Direct Plan
1 (855) 837-6453 (TTY: 711)
VSP Vision
This service is not administered by Academic HealthPlans.
vsp.com
1 (800) 877-7195
Telehealth Solution
AcademicLiveCare (ALC)
Request Support
1 (855) 850-4301
24/7 In The Moment Counseling
Academic Student Assistance Program (ASAP)
1 (866) 349-5575
24/7 Nurseline
1 (800) 556-1555 (TTY: 711)
988 Suicide & Crisis Lifeline
Hours: Available 24 hours
Languages: English, Spanish
Learn More
988
Dial 988 from any phone to be immediately connected
